PRESS RELEASE: Aeroteck Inc. Hiring Event at for Pharmacy Technicians
- Miguel Rivera
- Jun 24, 2014
- 2 min read
Aeroteck Inc. Hiring Event at College of DuPage for MK Education Pharmacy Technician Graduates
[Downers Grove, Ill.] - Aerotek Inc, a national provider of recruiting and staffing services, announced today that it will be holding a hiring event on June 30, 2014 for graduates of MK Education’s Pharmacy Technician training program at College of DuPage. The job openings are for positions in Lisle, Il.
Aerotek will be interviewing 43 candidates interested in the Member Services Representative position from 2:00 p.m. to 4:00 p.m. at the College of DuPuge Glen Ellyn Campus: 425 Fawell Blvd, Glen Ellyn, IL 60137, Room SRC 1127.
Job Description:
In this entry level position, individuals may answer pharmacy calls and will utilize the RxCLAIM and INFO Call Tracking systems while assisting pharmacies with the processing of claims and members with basic inquiries about their pharmacy plan benefits. As the Member Services Representative becomes more adept at troubleshooting calls and more familiar with our clients’ procedures and special needs, they will take on and learn additional responsibilities. These tasks may include client-specific projects, departmental tasks, or interdepartmental projects, all of which will require the MSR to communicate effectively both orally and in writing.
On-the-Job Requirements:
Maintain a clear understanding of each client’s policies, procedures and individual needs.
Assist pharmacies and/or clients in resolving a variety of daily processing obstacles – problem solving and the ability to communicate solutions is essential.
Communicate effectively and clearly with members regarding questions about their pharmacy plan coverage, co-pays, deductibles, and other aspects of their pharmacy program.
Collect accurate information and document unresolved issues.
Work with teammates, Account Managers and other resources to solve those issues.
Fulfill any client requests that are faxed directly to the Member Services team by clients or members. Maintain records of actions taken including documenting clients’ calls in INFO Call Tracking or RxCLAIM, member prior authorizations, modifications to records within the RxCLAIM system, and call tracking notes regarding pharmacy or member calls received. File and maintain paper records in an organized manner.
Perform daily functions as well as other projects and responsibilities assigned. Ability to speak clearly and effectively communicate instructions over the phone.
Positive attitude, willingness to learn and improve on a daily basis.
Flexible scheduling, including weeknights and weekends.
On site interviews will be held on July 7 and 14, and the first day of work for those hired will be Aug. 11. Compensation for the Member Services Representative position is from $14 to $15 per hour and overtime is available.
About MK Education
MK Education is a premier education consulting firm that partners with colleges and other academic institutions across the U.S. to create high quality health care training courses. Headquartered in the suburbs of Chicago, MK Education has helped thousands of students find meaningful careers for nearly 15 years.
CONTACT: Bree Abbas, Client Manager at babbas@mkedu.org or 630.541.3600.
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